Frequently Asked Questions

VIP Services Programs

1. What is the mission of VIP Services?
   The mission of VIP Services, Inc. is to empower people with disabilities to explore and experience endless possibilities.
2. What kinds of disabilities are found in the client population served?
   The majority of clients served by VIP Services are individuals with cognitive disabilities. Specific diagnoses may include autism, Down syndrome, cerebral palsy or a variety of syndromes. Some clients experience multiple diagnoses, including physical disabilities and mental health issues.
3. How does someone go about becoming a client with VIP Services?
   VIP Services clients are referred through the Department of Vocational Rehabilitation, the Walworth County Department of Human Services or a similar government agency in an adjacent County. Private pay clients are also accepted.
4. What happens when someone needs service but government funding isn’t available?
   Currently private pay is the only available option. VIP Services is working hard to generate new sources of philanthropic funding. Your help is needed to ensure that services for persons with disabilities remains a priority in Walworth County.
5. Are there currently people with needs in the community not being served by VIP Services?
   Yes, there are those who are officially on waiting lists with the Department of Vocational Rehabilitation and with the Walworth County Department of Human Services and many more who are in the community and don’t know how or where to go for service. If you know of an adult with disabilities in need of assistance or information, please feel free to call our intake and referral coordinator.
6. What types of work do VIP Services clients do?
   VIP Services clients are trained to perform a wide variety of jobs based on their skills, capabilities and, whenever possible, their dreams. Each client goes through an assessment process and participates in setting up a plan tailored to help them reach their goals. Job readiness is assessments provide guidelines as to skill development needs that may include timeliness, concentration and focus, manual dexterity and interpersonal skills.
   
   Our center-based production and employment training program is one phase on the continuum of job training available to clients. Within the production center there are a variety of training opportunities to experience different types of work: light assembly, working on machines, packaging, etc. For some clients, the structure and ongoing staff supervision and support of the production center, is key to their ability to be successful.
   
   For those clients with the desire and ability to work in the community, job shadowing and work experience opportunities are coupled with community volunteer options to expose them to a range of choices. Job coaching support is provided for those clients unable to initially work independently in the community. Community placements range from building maintenance, retail sales and service, construction and lawn maintenance.
   
   We are continually looking to broaden and expand both training and job opportunities in the production center and in the community.
7. What is the measure of success for client service?
   Measures of success for VIP clients are as diverse as the clients themselves. Teams of VIP staff members and other resources work with clients and their families to help identify goals that will help them to attain their dreams and increase their levels of independence. Gains that may seem small to those who take ambulation and independence for granted often mean the world to clients with multiple disabilities. Other clients’ dreams may include living on their own with a job that allows them to be independent and to pay their own bills. Each success has an appropriate measure based on the individual’ client’s abilities
8. What is the cost per year to support a client with VIP Services?
   The cost per year to serve a client varies according to the intensity of an individual client’s need for service. Costs depending on the needs of the individual.
9. If my business has work or employment opportunities for VIP Services, how do I make contact?
   VIP Services employs creative staff members who are pleased to work with prospective contractors and employers to determine the best possible fits. Our sales manager frequently visits the sites of interested companies to help devise service strategies. VIP Services clients placed in community employment settings have talented job coaches who work with clients and their supervisors in community settings to ensure that the placements works for everyone.